Please Help!!

Richh-M · 06-29-2008, 11:03 PM

Right, i purchased a 3 month xbox live membership three months ago on the 22nd of March. It obviously ran out about 8 days ago. However i can still play Online on xbox live with my friends. I have no money in my bank account so surely xbox live didnt automatically renew my live did it? does this mean i have bought something i dont have money for?

Well any help would be appreciated thanks.

paintba||er · 06-29-2008, 11:25 PM

LOL, yes, it probably renewed it. I think it automatically does so after the first time you purchase it from your console. (it obviously can't if you used a prepaid card) If you want to check, then go to the Marketplace blade, Account Management, Memberships, and then whatever is listed there. It will tell you the renewal date and such. As far as I know, the only way to stop the automatic renewal is to call MS. And make sure you have an hour or two, because you will be talking to people in India who have very poor English skills, so you will most likely have to talk to quite a few of them before you find someone that understands you...

Richh-M · 06-29-2008, 11:27 PM

thanks for that.

Yeah typical 0800 number, couple hundred pound an hour yeah?

Yeah cheers, so ill just have to keep an eye on my bank account then!

Ty

IllBashU · 06-30-2008, 02:45 AM

Quote:

Originally Posted by paintba||er

LOL, yes, it probably renewed it. I think it automatically does so after the first time you purchase it from your console. (it obviously can't if you used a prepaid card) If you want to check, then go to the Marketplace blade, Account Management, Memberships, and then whatever is listed there. It will tell you the renewal date and such. As far as I know, the only way to stop the automatic renewal is to call MS. And make sure you have an hour or two, because you will be talking to people in India who have very poor English skills, so you will most likely have to talk to quite a few of them before you find someone that understands you...

HEY! dont mock my kind!!!

paintba||er · 06-30-2008, 02:52 AM

It's not my fault that you can't legibly speak English.

IllBashU · 06-30-2008, 02:54 AM

HEY! i can speek english fine, the reason that (some) Indians cant speak English properly is because its not there first language! its like u on the phone with a german guy, do u really think u would get him 100%?

paintba||er · 06-30-2008, 03:10 AM

1. I'm not submitting for jobs that use languages that I don't know.
2. I'm not blaming the Indians, I'm blaming MS for taking advantage of them, which leads to both the Indians and us being screwed.

TTR Dr Payne · 06-30-2008, 08:24 AM

Quote:

Originally Posted by Richh-M

couple hundred pound an hour yeah?

uhhh...all 800 numbers are free...its the 900 numbers that will cost you an arm and a leg for every second your on the line while they talk insanely slowly

IllBashU · 07-01-2008, 09:42 PM

^ LOL!! ya i hate 900 #s

spitz92x · 07-30-2008, 03:40 PM

xbox customer service is horrible!!! i always get stuck with people i can hardly understand, i dont understand why microsoft has such bad customer service. arent they supposed to be a top company? its unbelievable how many of these types of people they hired

paintba||er · 07-30-2008, 03:44 PM

Quote:

Originally Posted by spitz92x

arent they supposed to be a top company?

lololoolololololololoolololololololoolololol

And they're Indian, because their customer service center is in India. Because they can pay Indians much, much less than anyone from the US or UK.

Canadian Gamer4 · 07-30-2008, 03:46 PM

YouTube - The Simpsons - Half-Ass Work Ethic

spitz92x · 07-30-2008, 04:02 PM

HOLY CRAP if thats true...i did not know that! wowww... well wat i dont understand is...they have the worst customer support i have ever known!! they must have millions of people complaining about it and yet they still havent done anything about it... and why would they hire people from india!!! thats dumb lol